About Trade Union

Bridging the
Digital Divide

The Trade Union of CSC VLEs is a collective organization representing Village Level Entrepreneurs across West Bengal. We advocate for the rights and interests of VLEs while ensuring continued delivery of essential digital services to rural communities.

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Our Story

Empowering VLEs at the Grassroots Level

The Trade Union of CSC VLEs was established to represent and support the interests of Village Level Entrepreneurs operating Common Services Centres across West Bengal. Our mission is to advocate for VLE rights while ensuring uninterrupted delivery of digital services to rural communities.

Village Level Entrepreneurs are the backbone of digital inclusion in India. They operate CSC kiosks, bringing digital literacy and essential services to communities that would otherwise have limited access to government schemes and commercial services.

Our trade union represents over 1,000 VLEs across West Bengal, helping them access resources, represent their interests, and continue serving thousands of citizens daily with everything from Aadhaar updates to railway ticket bookings.

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What We Offer

Core Services Provided

Our VLEs offer a comprehensive range of services to meet the daily needs of citizens

Government Services

  • Aadhaar updates & enrollment
  • PAN card applications
  • Voter ID (EPIC) services
  • Ration Card processing
  • Certificates (income, caste, residence)

Financial & Banking

  • DigiPay services
  • Micro-ATM operations
  • AEPS (Aadhaar Enabled Payment System)
  • Insurance products
  • Banking correspondent services

Utility & Payments

  • Mobile recharges
  • Electricity bill payments
  • Water bill payments
  • DTH recharges
  • Gas bill payments

Travel & Skills

  • Railway ticket booking
  • Flight reservations
  • Bus ticket booking
  • Skill development courses
  • Government scheme enrollments
For VLEs

Become a Union Member

Join our growing network. Follow these steps to become a member of the Trade Union

1

Complete the Tele-Entrepreneur Course (TEC)

Register and pass the mandatory Tele-Entrepreneur Course (TEC) exam on the CSC Entrepreneur Portal. This course equips you with the knowledge needed to operate a CSC effectively.

2

Apply for Membership

Visit our registration portal and submit your VLE credentials and details to apply for trade union membership.

3

Verify Your Details

Your application will be reviewed and verified. Once approved, you will receive confirmation of your trade union membership.

4

Access Union Benefits

As a member, gain access to resources, support, representation, and networking opportunities with VLEs across West Bengal.

Resources

Key Links & Support

CSC Locator

Find the nearest CSC centre in West Bengal

Visit Portal

CSC Registration Portal

Apply to become a CSC VLE

Visit Portal

CSC e-Gov Portal

Access government e-services

Visit Portal

Trade Union Helpdesk

Available Monday to Saturday

Toll Free Number

14599

Timings

9:30 AM - 6:00 PM

Ready to Get Started?

Whether you want to become a VLE or need assistance with any of our services, we are here to help.